Warranty information for Rupes, Shinemate, Maxshine, BigBoi, Mytee, Kranzle, Ar Blue Ocean, iK, Kwazar, Metrovac blowers etc

Warranty Information.

Please note that most hardware warranty claims are handled directly through the manufacturer, as they are responsible for providing and authorizing warranty coverage. Because of this, we’re not able to immediately exchange or replace these items at the store level. The manufacturer typically needs to review the reported issue, confirm that it qualifies under their warranty policy, and then determine the appropriate resolution — whether that is a repair, replacement, or the shipment of replacement parts.

This process commonly applies to equipment such as polishers, carpet or shampoo machines, and pressure washers. Depending on the manufacturer and the nature of the issue, warranty service or parts fulfillment may take approximately 1–3 weeks. We recommend planning for potential equipment downtime during this period.

We’re happy to assist you with initiating the warranty claim, providing the required documentation, and connecting you with the manufacturer’s support team to help ensure the process moves as smoothly as possible.

Sprayers (included with products)
 

Sprayers, pumps, and dispensing tops included with detailing products are covered by a 30-day limited warranty from the date of purchase. Due to their consumable nature and exposure to varying chemicals, these components are considered wear items and are not covered beyond this period.

 
Shinemate
 
 
Maxshine
 
 
Mytee
 
 
Flex
 
 
Kranzle
 
 
Scangrip
 
 
MetroVac
 
 
Rupes
 
 
BigBoi
 
 
MTM
 
 
Mosmatic
 
 
AR Blue Ocean
 
 
iK
 
 
Tornador Tools
 
 
Kwazar
 
 
Reliabel Steamers
 
 
Marolex
 
 
Pressol
 
 
All Other Products