We do our best to make sure orders leave within one business day.

Weekend deliveries are standard in most metropolitan areas!📨📨📨

BC: 2~3 days.

AB: 1~2 days.

SK/MN: 2~3 days.

ON/QC: 3~5 days.

NL/PE/NS/NT: 6-9 days.

USA:  4~8 days.

Express post can reduce delivery time by 1~3 days, however, dangerous goods cannot be shipped via air.

Please note above is only an estimated time, generally, they’re quite accurate. Rural areas expect slightly longer deliveries. 

Ground shipping is Free over $80 - Shipping across Canada is between $5-$10 depending on items added to cart and shipping method selected.  The rates will populate during checkout.

We've been shipping in the cold for a while now and have a good list of products that cannot be shipped (most can).  Though product labels will say 'do not freeze' it doesn't mean the product cannot be frozen, it's a safety measure that prevents product miss-storage, majority of them can withstand a few freeze/thaw cycles.  If your products cannot be shipped in the cold, we'll notify you and remove them from your cart for a full refund.  If you received your products and it's frozen, rest assured once thawed they'll be back to their optimum performance.

Generally speaking, homogeneous solutions will have no issues with freezing, they won't separate.

Coatings, Sio2 typed products will have no issues too, these products are often solvent-heavy and very chemically stable.

We'll let you know what cannot be shipped!

Another note: when you received your products, you may see some 'sweating', either it's from moisture from the air or the liquids have expanded ever so slightly and a tad leaked out. We do tape all our lids to ensure you receive them minty!🌿☃️

Canada

USA (including Puerto Rico, Hawai & Alaska)

All shipments leave from our Calgary, AB location.

Yes, you can place the order online and select "Local Pickup" during checkout, orders will be ready 2~4 hours from placement.  Please refer to our store hours.

Yes, during checkout there'll be an express option to select from.  But if the option's not showing, then it's likely what's in your cart is either too heavy, big or has dangerous goods that prevent air post.

Canadapost, FedEx & UPS.  If you like us to use FedEx, for example, can leave us a note in the shopping cart.

If the shipment has been misdelivered or lost in transit by the courier, and there is proof from the courier, we will cover the lost shipment and resend it. We will also handle the matter with the courier on our end.

If the shipment has been delivered but was stolen from your doorstep, we understand that this is a frustrating situation. However, we want to clarify that neither our company nor the couriers cover stolen parcels that go missing on a customer's premises.